You can make enquiries and changes on an account if you have been granted Power of Attorney to act on the account holder’s behalf. For access to the account, you will need to provide Southern Phone with the Power of Attorney and supporting documentation.

You can send this documentation through via:

Fax: 1300 763 744

Email: collections@southernphone.net.au

Post: PO BOX 125, Bendigo Central, Vic, 3552

Please ensure when you are sending the required documentation that you also include the customer's Account Number and your contact details.