How can we help?

My Account

Manage all your services easily within the My Account portal.

Service Status

Check if there are any planned or unplanned disruptions impacting your mobile, internet or home phone service.

Call Us

We're here 8am to 6pm AEST Monday to Friday, except for public holidays.

Call Now

Activate your SIM or eSIM

Activating your SIM card & eSIM is quick and easy. Get started today.

Activate Now

Payment Extension

Need more time to pay?

Request a payment extension

Pay your bill

Make a one-off payment to your bill.

Pay Now

Staying Safe Online

Here is some information to help you understand how to protect yourself, your family and others from harmful online content and keep your devices secure when you’re online.