Terms of Use

1. This website

The website www.southernphone.com.au (this “Website") is owned and operated by Southern Phone Company Limited (ABN 42 100 901 184) (“we”/“us”/”our). Our customer service team can be contacted on 13 14 64 or by emailing info@southernphone.net.au.

The following Website Terms of Use, notices, disclaimers and any other rules of use contained on this Website (together the “Terms of Use”) govern your access to and use of this Website, and the information, content, graphics, animation, videos and other materials made available on or through this Website (together the “Website Content”). These Terms of Use are a legal agreement between you and us, and by using this Website you accept these Terms of Use and changes to them that we may make from time to time. You should review these Terms of Use carefully prior to using this Website and check periodically for any changes. If you do not agree with these Terms of Use you are not authorised to use this Website.

2. Changes of these Terms of Use

Southern Phone Company Limited reserves the right to review and change these Terms of Use at any time. The current version of the Terms of Use will always be posted on this Website, and will cancel and replace any previous version(s). By continuing to use this Website after the posting of such changes, you agree to be bound by the changes. Our fair contracting promises in clause 11.5 of the Customer Terms will apply to these changes where applicable.

3. Privacy

Southern Phone Company Limited takes your privacy seriously and any information provided through your use of the Website and/or Services are subject to Southern Phone Company Privacy Policy.

4. Our website and the use of cookies

We use cookies on our websites. A cookie is a small text file that the website may place on your computer. Cookies may be used, among other things, to track the pages you have visited, to remember your preferences and enabling you to take full advantage of our services. You can adjust your Internet browser to disable cookies or to warn you when cookies are being used. However, if you disable cookies, you may not be able to access certain areas of the website or take advantage of the improved website experience that cookies offer.

When you visit our websites, our web servers may record other information about or relating to you, such as the time and date of your visit or the IP address assigned to the computer you are using to access the website. In many cases, we cannot and do not use this information to identify you personally - rather, we simply use this information to track and improve the performance of the website.

5. Availability

The site will generally be available 24 hours per day – 7 days a week.

Southern Phone Company Limited may carry out maintenance on the website from time to time, but where possible it will be carried out during periods when it is likely to cause least inconvenience to users generally.

6. Our rights in, and restrictions on your use of this website

The www.southernphone.com.au is owned and operated by Southern Phone Company Limited.

You acknowledge that Southern Phone Company is the owner of and reserves the right to protect all intellectual property whatsoever in the Website and the information or the software used to implement the Southern Phone Website. All information, text, material, graphics, software and advertisements on the Southern Phone Website (“Content”) are the property of Southern Phone Company, its affiliates, suppliers and/or licensors, unless expressly indicated otherwise on the site.

The Content is protected by Australian and international copyright and trade mark laws. The Content is published in real-time, and you must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute this Content in any way except as expressly provided for on the website or expressly authorised in writing by Southern Phone Company. All trade marks displayed on the website are trademarks of their respective owners. Nothing contained on the Southern Phone Website should be construed as granting any license or right of use any trademark displayed on the Site without the express written permission of the relevant owner.

7. Third party websites

This Website may contain links or feeds to, or frame, other websites owned, controlled or operated in whole or in part by third parties ("Third Party Websites"). Any links or feeds to, or framing of, any Third Party Websites are provided solely for your convenience and information. Southern Phone Company Limited does not control the content of Third Party Websites, and do not examine their content or have any influence on their content or other characteristics, and you acknowledge and agree that any access and use you make to them is entirely at your own risk.


(a)   our provision of a link or feed to a Third Party Website; nor

(b)   reference on this Website to the products and services of the operator of such a site, implies any endorsement, recommendation, authorisation or sponsorship by us of that site, its operator or the products and services offered through it, nor does it imply that we are affiliated with the third party operator.

8. Registration and security

If we permit you to create an account on this Website, this is for your personal use only and is non-transferable. You agree to provide accurate, current and complete information about yourself (and the entity you represent) as requested or directed on this Website and to promptly update this information to maintain its accuracy. We may suspend or terminate your registration and your use of this Website, if we suspect that your information or activities are of false identity, fraudulent, or the use of the service is for fraudulent purposes, or in a way that’s likely to mislead or deceive.

You must not authorise or permit any other person to use your account. You must protect and keep confidential your password and other account or identity information. You must notify us immediately of any apparent breach of security such as loss, theft, misuse or unauthorised disclosure or use of a password. You are responsible for third parties who use your account or identity (unless and to the extent that we are at fault).

9. Product and services Information

Products and services displayed or offered on this Website contain general information about Southern Phone Company products and services. This information:

(a)   does not constitute an offer or inducement to enter into a legally binding contract (unless expressly stated otherwise);

(b)   does not form part of the terms and conditions for Southern Phone Company products and services (unless expressly stated otherwise); and

(c)    has been prepared without taking into account your objectives, financial situation or needs. Before acting on the basis of this information, you should consider (with or without the assistance of an adviser) how appropriate it is having regard to your objectives, financial situations and needs. You should read the Critical Information Summary and relevant Terms and Conditions relating to a product or service referred to on this Website before making any decision about whether to acquire that product or service.

10. General disclaimer

While we take reasonable steps to ensure that the Website Content is free from errors or omissions or is suitable for your intended use, we do not represent or warrant the accuracy, adequacy or completeness of any Third Party Websites, or that any Third Party Websites will be available, uninterrupted, timely, secure or error-free.

We recognise the community concern in the transmission of computer viruses. We utilise up to date technology in an attempt to eliminate any computer virus infecting any information, material or content transmitted from or in connection with this Website. However, we do not guarantee or warrant that this Website, the Website Content, the servers on which it operates, or any Third Party Website, will be free from viruses, worms, “Trojan horses,” or other destructive materials. We are not responsible or liable for any damages or harm attributable to such features.

Subject to any terms implied by law and which cannot be excluded, under no circumstances will Southern Phone Company Limited, be responsible or liable to you or anyone else (whether in contract, tort, including negligence, for breach of statutory duty or otherwise) for any loss, damage, cost or expense (whether direct or indirect) relating to or arising out of your use, or inability to use any Third Party Websites. You acknowledge and agree that your use of any Third Party Websites is provided on an "as is" and "as available" basis. In particular we expressly disclaim all warranties of fitness for a particular purpose, accuracy, completeness or non-infringement. We cannot guarantee and we do not promise any specific results from use of any Third Party Websites.

11. Modifications of this website

We may at any time modify, discontinue, temporarily suspend or permanently remove this Website or the Website Content (or any part thereof), or your access to this Website, with or without notice. You agree that Southern Phone Company Limited will not be liable to you or any third party for any modification, suspension or discontinuance under this clause.

12. Jurisdiction

These Terms of Use are governed by and are to be construed according to the laws applicable in the State of New South Wales and the Commonwealth of Australia.