Help Center

Troubleshooting Your Mobile Devices & SIMs

I am unable to send/receive SMS messages

Updated a year ago

I am unable to make or receive calls

Updated a year ago

I cannot send MMS messages

Updated a year ago

My handset is reporting no SIM or invalid SIM

Updated a year ago

My battery won't charge

Updated a year ago

My handset will not turn on

Updated a year ago

Internet settings (APN) for mobiles and tablets to help you get connected

Updated a year ago

My handset is asking for a SIM PIN number

Updated a year ago

I am experiencing issues with mobile coverage

Updated a year ago

3G Network partial shutdown – Handset settings update required

Updated a year ago