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Updated 3 years ago

Setting up a Direct Debit

Pay your account the easy way

Simply switch to Direct Debit and pay your bill automatically each month via your Bank Account or Credit/Debit Card.

To set up a direct debit or update your details, you can either:

  • Login into your account via our Online Portal
  • Call us on 13 14 64. You’ll need your bank account or credit card details.

Note: Direct Debit setup from a bank account are not available for prepaid services. Direct Debit from a credit card is the only payment option available for prepaid services. 


Payment Options

Southern Phone offer 2 options for Direct Debit:

Due Date - The account balance is automatically debited on the due date shown on your Southern Phone Account via the nominated payment method.

Periodic - A fixed amount that is deducted weekly or fortnightly from either a bank account or credit/debit card. The minimum payment amount for this option is $10.