Updated 3 years ago

Changes to payment details on your Southern Phone bill

In June of this year we made some exciting changes to the way we issue your monthly invoice, including a
brand-new look and feel.

During this change, we also updated the payment details located on the bottom of your invoice (including Australia Post bar codes).

From November 1st 2020, we will no longer be accepting payments made on the old version of your invoice.

What do I need to do?

When making any payment (particularly payments made via Australia Post and BPAY), we ask you to please ensure you are using the most recent invoice and the details located at the bottom of that invoice.

After this date any payments made using the old invoice will not be able to be allocated to your account, which may result in late fees being applied to your account; or, payments may be applied to an incorrect account.

Old Southern Phone invoice

Bill payment

New Southern Phone invoice (this should now be used for payment).

Bill payment

Find more information about how to read your new look bill here.