Updated 3 years ago

Service Features: Call Control

Call Control What Is It?

Call Control is a security feature for your home phone service that allows you to restrict certain types of outgoing calls.

  • Add security to your home phone line by restricting certain types of outbound calls.

Call Control How Much Does It Cost?

Call Control costs $3.30 per month. 

Call Control How Do I Use It?

The Call Control service is user-friendly and once activated you only need your PIN to turn the service on or off. You will need to contact us to activate these feature on your Service, this can take about 48 business hours. Once the feature is activated you will need to follow the below instructions.

The default PIN number is the last 4 digits of your phone number. You will need to change your PIN as soon as possible as Call Control will not work until you have followed the prompts and selected a new Pin number (once this is completed you will need to turn it on).

  • Wait for dial tone.
  • Press * 30.
  • Enter the default PIN.
  • Press *, enter the new PIN.
  • Press *, re-enter new PIN, #.
  • Listen to the announcement confirming PIN has successfully changed.
  • Hang up.

Turning On Call Control

  • Wait for dial tone.
  • Press * 33 PIN #.
  • Hang up.

Turning Off Call Control

  • Wait for dial tone.
  • Press # 33 PIN #.
  • Hang up.

To Check If Call Control Is On Or Off

  • Wait for dial tone.
  • Press * # 33 #.
  • Listen to the announcement confirming status.
  • Hang up.