Updated 3 years ago

What is the $8.00 portability fee on my bill?

If you have recently transferred a Copper (PTSN) Service to the NBN, either with us or from us to another provider, you will notice a charge of $8.00 on your statement for an NBN portability fee.

This fee is an administration fee when a Service is originally transferred on to the NBN from the Copper (PTSN) network, it is only applicable for previously established services.

If you are getting a new number on the NBN you will not receive this charge.