Help Center

Paying My Bill

Changes to payment details on your Southern Phone bill

Updated a year ago

Can Southern Phone provide a refund to a customer?

Updated a year ago

Setting up a Direct Debit

Updated a year ago

What happens when your service is disconnected?

Updated a year ago

What happens when my service is restricted or suspended?

Updated a year ago

Direct Debit Terms And Conditions

Updated a year ago

Can Southern Phone reverse payments made via Australia Post or Bpay?

Updated a year ago

How do I cancel my direct debit?

Updated a year ago

Can I put a hold on direct debit payments?

Updated a year ago

Will I still receive a monthly bill if I pay by direct debit?

Updated a year ago