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Activation & Getting Started

How do I turn my mobile data on/off?

Updated 3 months ago

How do I activate my SIM card?

Updated 3 months ago

How do I know what size SIM Card my Handset takes?

Updated 3 months ago

How do I insert or remove my SIM card?

Updated 3 months ago

What is the mobile number pre-porting verification process?

Updated 3 months ago

How long will it take to activate my SIM Card?

Updated 3 months ago

How long will it take to receive my SIM Card?

Updated 3 months ago

What if the transfer of my mobile number from my previous provider to Southern Phone was unsuccessful?

Updated 3 months ago

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AGL recognises the Aboriginal and Torres Strait Islander peoples as the Traditional Owners of the lands on which we work, and we acknowledge those communities' continuing connections to their lands, waters and cultures. We pay our respects to their Elders past and present.

AGL accepts the invitation of the Uluru Statement from the Heart and supports a First Nations Voice to Parliament enshrined in the Australian Constitution. Ulurustatement.org