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Updated 3 years ago

Are nbn™ speeds guaranteed?

nbn speed tiers are the maximum possible off-peak speeds. There is no guarantee that the devices in your home will be able to achieve those speeds.

The speed of your nbn plan may be affected by multiple factors including:

• Any routers, switches or hubs connected to your nbn installation
• Your PC/laptop/tablet and its compatibility with the supplied speed
• If you’re using wireless devices to connect to the nbn network
• Software capabilities
• Download source

For more information about speeds please see our nbn Key Fact Sheet