Transaction Policy

Important things you need to know

Transaction Currency: All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax).

Refund Policy: We do not normally give refunds if you simply change your mind or make a wrong decision. On application, we refund plan fees and service and equipment charges that have been billed in advance if the service is disconnected or transferred away from Southern Phone.

Security Policy: When paying your Southern Phone account by credit card via this website your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.