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Updated 3 years ago

Call Forward On The nbn™

Call forward allows your landline service to send calls to an alternate number. 

This can be used in place of Message Bank, or during fault periods where the landline may not be operational. 

Call charges are applicable as the forwarded calls are classified as outgoing from your landline however unlimited plan inclusions will continue to cover the cost of these calls as normal. 

There’s no charge for the service itself, you only need to set it up and select a phone number to receive the forwarded calls. 

Call forwarding can be set up for:  Line busy, line unavailable or always, so that calls are forwarded immediately, 24/7.

If you would like to enable Call Forward on your nbn™ Service, you will need to get in contact with us so that we can enable this for you.