User Guide for setting up your Modem: nbn® Sky Muster® Plus Premium Satellite Broadband
This article contains the setup guides for all of the three modems that Southern Phone customers may have received from us prior to 2020 (Netcomm Wireless, Comnect Standard and Comnect Premium). You will also find a link to eero guides below.
eero
Please follow this link to navigate to the articles regarding the eero router.
Netcomm Wireless
Your nbn® service is connected via a satellite receiver dish on your premises.
Important!
The NetComm modem router has been pre-configured with your details. It will connect without requiring any additional settings. Once you have connected your modem, and you are connecting your device(s), you will be prompted to enter your Wireless Security Key password located on the back of your modem, and on a card inside your modem package.
Comnect (Standard)
Your nbn® service is connected via a satellite receiver dish on your premises.
Important!
The modem router has been pre-configured with your details. It will connect without requiring any additional settings. Once you have connected your modem, and you are connecting your device(s) via WiFi, you will be prompted to enter your WAP2 PSK Key located on the back of your modem.
Comnect Premium
Your nbn® service is connected via a satellite receiver dish on your premises.
Important!
The modem router has been pre-configured with your details. It will connect without requiring any additional settings. Once you have connected your modem, and you are connecting your device(s) via WiFi, you will be prompted to enter your WAP2-PSK Key located on the back of your modem.
