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Frequently Asked Questions

Can I choose which offset projects I want Southern Phone to contribute to?

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Which Carbon Neutral Projects are supported?

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Can I get a discount on my telco bill rather than Southern Phone contributing towards carbon offset projects on my behalf?

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I’m not interested in contributing to sustainability initiatives.

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Is Carbon Neutral really included in my telco products without cost to me?

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What’s a carbon offset? 

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What are the carbon-producing processes that are being offset?

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If I move home or change plans, do I need to do anything to continue with Carbon Neutral?

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What does it mean to retire carbon offsets?

Updated a month ago