Get an extra $5/mth off SIM plan fees for the first 6 months. Apply the promo code EOFY24. Offer ends 30 June 24. Shop Now.

Updated 3 years ago

Information for Financial Counsellors or Debt Recovery Agencies

If you are a Financial Counsellor or representative of a Debt Recovery Agency, please call us on 1800 356 227 and select Option 3. Alternatively, send an email to our Collections Team at and one of our agents will contact you. 

Please provide a signed Letter of Authority to act on the customer's behalf.