Customers facing financial difficulty may wish to consider obtaining advice from a community financial counsellor. The Australian Securities and Investments Commission (ASIC) maintains a list of financial counselling organisations which can be found by visiting the below website:

https://www.moneysmart.gov.au/managing-your-money/managing-debts/financial-counselling

If you are having difficulty paying your bill, please get in contact with us so that we can discuss your concerns and assist you.