Great value Business plan. Cut costs and save!

250GB

Unlimited Local Calls
Capped National and Calls to Mobiles

250GB monthly data

Up to 20/1Mbps

$79

per month

Min. cost over 24 months$1,970

$0 line rental
Capped calls to mobiles - 90 cents for 10 minutes
Capped national calls - 60 cents for 10 minutes
Cost of 1MB data $0.0003

What is our Business Bundle?

This is a great value bundle that combines your business fixed line and broadband service. Unlimited local calls plus capped mobile and national calls. Great savings!

ADSL Broadband Service

You'll receive the fastest service available at your exchange up to ADSL2+ speeds ranging from 8Mbps up to 20Mbps. No additional usage charges (speed slowed once usage allowance reached) and no peak or off-peak restrictions. You can move plans free of charge once per monthly billing period. You can also upgrade to the nbn™ when it's available at your address.

ADSL Modem

Included! Wi-Fi Modem

A Wi-Fi modem allows you to connect multiple devices to the internet at the same time. Connect your mobile, laptop, tablet, printers and other devices.

Our expert Tech Support Team are on call to help with any questions you have.

Things You Should Know

Information About This Service
General Information

Business Bundle combines your ADSL broadband and fixed line services on one plan. The service is available to businesses with a valid ABN.

Bundling

This service bundles your ADSL broadband and your fixed line service. Your fixed line operates on the Telstra network.

Minimum Term

A 24 month contract applies.

Equipment

A Wi-Fi modem is included.

Plan Inclusions
  • 250GB broadband data
  • Unlimited local calls
  • Fixed line rental
  • Capped national calls (60 cents for 10 minutes)
  • Capped calls to mobiles (90 cents for 10 minutes)
Exclusions

Calls to 13 and 1300 numbers and all other services not specified as being included in the monthly credit.

Broadband Data

Your service includes 250GB of data. Data downloads and uploads are counted. The renewal day for your monthly data download quota is the first day of the month. Speed is reduced to 64k/64k for the remainder of the billing period once the monthly allowance is reached. Plan speeds are theoretical network maximum speeds. Actual speeds may be less due to a number of factors including network configuration, line quality and length, exchange type, customer premises interference, traffic and equipment.

Information About Pricing
Minimum Monthly Charge

The minimum monthly charge is the plan fee as specified in the table above.

Early Contract Termination Fee

The Early Termination Fee (ETF) for cancellation within the contract term is $20 multiplied by the number of months left to run on the contract. Maximum ETF is $480.

What it costs for basic use on this plan

The cost of 1MB of data is specified in the table above.

Fixed Line Call Charges
  • Calls to mobiles 29 cents a minute with a 39 cent connection fee capped at 90 cents for 10 minutes
  • National calls 7 cents a minute with no connection fee capped at 60 cents for 10 minutes
  • Calls to 13 and 1300 numbers are 40 cents
  • For international call rates please see our website. There is no connection fee for international calls.
Activation & Connection Fee

Broadband: A $59 service activation fee applies. You will only be billed when your ADSL provisioning is successful.

Fixed Line: There is no fee if you are transferring an existing fixed line connection from another provider. A connection fee applies for a new fixed line connection.

Equipment Fee

A Wi-Fi modem is included with a 24 month contract. If a modem is sent, a $14.95 handling and delivery fee applies.

Line Speed Charge Fee

A change of line speed (e.g., from 8Mbps to 20Mbps) will cost $35.

Relocation Fee

A relocation fee of $59 applies for ADSL service relocations should you move address. A service can only be relocated if your new address is served by an exchange enabled with the appropriate ADSL equipment.

Incorrect Callout Fee

If a fault is lodged and a technician attends your premises and finds the fault is in your equipment and not in the network an incorrect call out fee of $150 applies. Any additional technician charges incurred will be added to your account.

Billing

Email billing is free. There is a $2.20 charge to print and post a paper bill. We waive this charge if you have a direct debit with us.
Your service is invoiced on the same date each month. The monthly plan fee is charged in arrears.

Other Information
Obtaining Data Use Information

To access information about your expenditure and data usage, please log in to your account at www.southernphone.com.au

Customer Service

For customer service please call us on 13 14 64.

Dispute Resolution

If you have a problem or complaint about your service please call us on 13 14 64. If we can’t resolve your complaint to your satisfaction you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full information visit tio.com.au/about-us/contact-us. This is a summary only. For the full pricing, terms and conditions applicable to this service, please visit southernphone.com.au or download the the Critical information Summary below.

Critical Information Summary