Flood relief support
We'd like to do what we can to assist our customers impacted by the current floods and are providing the below services:
- Free call diversion: if your home phone service is no longer working due to damage, Southern Phone offers free call diversion to a mobile or fixed line number.
- Payment extension: those suffering financial hardship as a result of flood damage may apply to have the due date of their bill extended.
- Fee waiver: late fees, break of contract fees and other fees that result from a property destruction may be waived. Activation and reconnection fees may also be waived if customers seek to reconnect their service within 12 months.
- Severe financial hardship: in situations where there is severe financial hardship due to the destruction of property, you may apply for Southern Phone to waive your bill.
Recent BlogsRead more blogs >
Find out about the best alternatives to Apple AirPods on the Southern Phone blog for the best advice and reviews online. Learn more today.
Interested in learning more about the best phones for seniors? Read the 2021 list from Southern Phone today.
Seize the moment and plan a trip to Newcastle, a beautifully rich historic and cultural harbour city.
Recent NewsRead more updates >
Learn more about this year's event which is proudly supported by Southern Phone.
NBN are not taking new orders for HFC for several months.
Southern Phone in collaboration with Moruya Business Chamber, River of Art Inc (ROA) and Moruya Rotary Inc is proud to support LUMINOUS.