How do I use my phone as a personal hotspot (tethering)?
Choose your phone from the Wi-Fi settings on your computer or other device.
Mobile Broadband Data Usage Guide
MBB has quite a low data allowance when compared to services such as ADSL and NBN, however, quite high in comparison to regular
Business Services: Line Hunt
Line Hunt - What Is It? Line Hunt lets you add as many lines as you need, yet advertise only one number. As calls come
Service Features: Call Return
Call Return What Is It? Call Return allows you to access the phone number of the last unanswered call on your home phone
Southern Phone Internet Outage Policy
What compensation is offered for outages? Sometimes your service experiences an outage or stops working. Southern Phone
Home Wireless Broadband
What is Home Wireless Broadband (HWBB)? Home Wireless Broadband uses the Optus 3G/4G mobile network. This is for use within
User Guide for setting up your Modem: ADSL Connections
Once you have connected your modem, and you are connecting your device(s) via WiFi, you will be prompted to enter your WAP2
I Am Moving / Relocating And Want To Take My Services To My New Address
We understand that moving can be stressful, we recommend getting in contact with us at least 3 weeks prior to your move if
Troubleshooting Mobile Broadband connectivity issues
Switch off WiFi and Bluetooth
What is mobile data?
Mobile data is the way your mobile accesses the internet when it's not connected to Wi-Fi.