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  1. Southern Phone Company
  2. ADSL Broadband

ADSL Broadband

Common Questions

  • ADSL: How Much Data Do I Need?
  • What happens if I am still in contract for my ADSL service, and then the NBN becomes available at my address?
  • I already have broadband with another provider. Can I switch to Southern Phone?
  • How do I know if I am eligible for ADSL?
  • Does it matter which phone provider I use for my phone line?
  • Do I need to have an active telephone service to connect my ADSL?
See all 9 articles

Getting Connected

  • When will I receive the modem?
  • What information do I get after I submit my order for ADSL?
  • What happens after I submit my order?
  • Does Southern Phone provide Set-Up Assistance?

Modem Setup Guides

  • User Guide for setting up your Modem: ADSL Connections

Using Your Service

  • Where can I check my ADSL usage?
  • ADSL: How Do I Change My Data Allowance?

Troubleshooting

  • ADSL Troubleshooting: I Am Experiencing Drop Outs, What Do I Do?
  • Troubleshooting - Speed Issues
  • Modem Settings for your ADSL Connection
  • Troubleshooting: ADSL Power Cycle
  • SMTP: Email Server Settings
  • ADSL: How To Change A Wi-Fi Password On A Netcomm Modem
See all 10 articles

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