Billing and Accounts

Financial Hardship Advice

• Payment Extension
• Financial Counselling
• Arrangements Made As A Result Of Financial Hardship
• Financial Hardship - Things You Should Know
• Financial Counsellor Or Debt Recovery Agency

Direct Debit

• Direct Debit – How to set up a Direct Debit using the Online Portal
• How Do I Cancel My Direct Debit?
• Will I Still Get My Bill If I Pay By Direct Debit
• Direct Debit Terms And Conditions
• Can I Make Changes To My Direct Debit Payments?
• Direct Debit - Can I Put A Hold On My Payments?

See all 7 articles

Billing and General Enquiries

• Moving from MyNetFone to Southern Phone? Welcome aboard.
• What is the 90 Day Service Guarantee?
• Moving from amaysim to Southern Phone? Welcome Aboard.
• Hello there, Hi! Do you need a hand using live chat?
• Understanding Your Bill
• Where to Find Your Account Number

See all 28 articles