Power outages and blackouts are extremely inconvenient. Whether the outage is due to a storm or to issues with electric lines in your neighbourhood, no one likes a blackout.
While it’s certainly a pain to have your electricity out, the lack of an internet connection can be even more frustrating! On the nbn network, the case is the same. If your power is out, you won’t be able to use equipment connected over the nbn network such as your modem or home phone, and so you won’t be able to use your nbn service to get online or make or receive phone calls.
There are a few options and things you should consider.
Safety Tips
During an emergency situation, power outages may occur. Therefore, it is imperative to have a plan and emergency solutions. Consider keeping a fully-charged mobile phone in your emergency kit to connect with family, friends, or emergency services. For more information on how you can best prepare for a power outage, please visit https://www.nbnco.com.au/learn/what-happens-in-a-power-blackout
Use a Battery Backup
If your nbn connection uses Fibre to the Premise (FTTP) technology, your ability to use your nbn service to make or receive calls in a power failure, including calls to an emergency service number, depends on whether a battery backup power supply unit is also installed and working.
nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence.