Southern Phone Company

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community owned

100% Australian

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	Transfer from another provider. Broadband from just $9.90 a month for the first two months!

Light User Plans		Speed	Data	Data Cap	Price
	256 Light	256/64Kbps	200Mb Excess data 15c per Mb	Pay no more than $59.95* per month	$9.90 for the first two months and then $29.95*

Medium User Plans		Speed	Data	Slowed at	Price
	256 Unlimited 2	256/64Kbps	Unlimited	2GB	$9.90 for the first two months and then $39.95*
	512 Unlimited 5	512/128Kbps	Unlimited	5GB	$9.90 for the first two months and then $49.95*
	1500 Unlimited 5	1500/256Kbps	Unlimited	5GB	$9.90 for the first two months and then $59.95*

Heavy User Plans - ADSL1		Speed	Data	Slowed at	Price
	256 Unlimited 15	256/64Kbps	Unlimited	15GB + 5Gb Offpeak Bonus Data	$49.95*
	512 Unlimited 25	512/128Kbps	Unlimited	25GB + 10Gb Offpeak Bonus Data	$59.95*
	512 Symmetric 35	512/512Kbps	Unlimited	35GB	$89.95*
	1500 Unlimited 15	1500/256Kbps	Unlimited	15GB + 5Gb Offpeak Bonus Data	$79.95*
	1500 Unlimited 35	1500/256Kbps	Unlimited	35GB + 15Gb Offpeak Bonus Data	$99.95*
	8Mb Unlimited 15	8Mbps/384Kbps	Unlimited	15GB + 5Gb Offpeak Bonus Data	$89.95*
	8Mb Unlimited 30	8Mbps/384Kbps	Unlimited	30GB + 10Gb Offpeak Bonus Data	119.95*
	8Mb Unlimited 60	8Mbps/384Kbps	Unlimited	60GB + 15Gb Offpeak Bonus Data	$149.95*

Heavy User Plans - ADSL2		Speed	Data	Slowed at	Price
	20Mb Unlimited 15	20Mbps/800kbps	Unlimited	15GB	$99.95*
	20Mb Unlimited 30	20Mbps/800kbps	Unlimited	30GB	$119.95*
	20Mb Unlimited 60	20Mbps/800kbps	Unlimited	60GB	$149.95*
	*When bundled with your telephone service. Monthly price is $10 higher for standalone services. $9.90 offer only applies to bundled services.

Free Bonus Data Downloads
The "Bonus Data" applies to downloads between 1am and 8am and are in addition to the current inclusive data included in the plans. The "Bonus Data" is only to be used or counted between 1am and 8am.

Reduced Download Speeds
Speed may be slowed to 72/72K when the Data Download Allowance is reached.

ADSL 2+ Data counted on both upload and download
Please note that ADSL 2+ data usage is counted in both directions (uploads and downloads).

Getting Connected

Switch from another broadband ISP - $29

Click here for Rapid Transfer.

Modem Options
Have own modem $0
iConnectAccess622 (includes line filter) $99
Modem Postage & Handling $13.75

Your Initial Cost (select your plan from the above list to view your initial cost)
Your initial cost includes the Connection Fee and one months Plan fees charged in advance. All prices include GST.

We also have four-port modems available. Call on 13 14 64 for more information.

Contract Terms

Cancellation fees
12 month contract: Closure fee for cancellation within the 12 month contract term is $100.

24 month contract: If you are on a 24 month contract and you cancel your ADSL service, the cancellation fee is $300 pro rated for the months remaining on your contract term.
For example, a customer who cancels their contract 12 months into a 24 month contract may have to pay a termination fee of $300 x 12/24 (where 12 is the number of months left to run on the contract, divided by 24 months) = $150.

Plan Change fee
A change of plan or a change of line speed (eg. from 256/64 to 512/128) will cost $35. The charge to switch from ADSL1 to ADSL2 is $120.

Relocation fee
A fee of $185 applies for service relocations. A service can only be relocated if your new address is served by an exchange enabled with the appropriate ADSL equipment.

Incorrect call out fee
If a fault is lodged, a technician attends your premises and the fault is found to be in your equipoment and not in the network an incorrect callout fee applies. The fee is $150 for ADSL services.

In order to get online your telephone line needs to be provisioned (made ADSL Broadband compatible). This process generally takes 5 to 21 working days. These changes take place at your local exchange. You will only be billed if and when your ADSL line provisioning is successful.

On the 256 Light Plan ($29.95 with 200Mb download) the speed may be reduced to 72 kbps in both directions if usage exceeds 10GB of data.

Plans speeds are shown in downstream/upstream format and speeds are theoretical network maximum speeds. Actual speeds may be less due to a number of factors including network configuration, line quality & length, exchange type, customer premises interference, traffic and equipment.

Please ensure you read our Internet Terms & Conditions prior to ordering. In lodging this order you are also agreeing to Southern Phone carrying out a credit check in accordance with the Privacy Act.

Order ADSL Broadband

To order online select your desired plan above and enter your details here - or call 13 14 64 to speak to one of our Customer Service Representatives.
Your details:
Your Name:
Postal Address:
Town/Suburb:	Postcode:
E-Mail:	Phone:

If you are a business:
Business Name:	ABN:

Service details:
Desired Username (must be at least 3 characters):	Up to 16 letters or numbers
Desired Password (must be at least 3 characters):	Up to 8 letters or numbers
Service Address:	<% As above
Town/Suburb:	Postcode:
Service Phone No.:	To be activated for DSL by Telstra

Payment details:
We accept payment by bank transfer, cheque and all leading credit cards. We'll be in touch to confirm your payment details before processing your order.

Comments: (If you are already a Southern Phone customer please include your account number)

Please note that by submitting this order you are agreeing to 12 month contract. if you transfer away or disconnect your service in the first 12 months you will have to pay a cancellation fee of $100.

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