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Frequently Asked Questions


Who is Southern Phone?

Southern Phone is a community owned regional telecommunications company that has been funded by the federal government to introduce more affordable telecommunications services to regional areas.

Why use Southern Phone?

The low prices offered by Southern Phone are one reason. But more importantly, you’ll be using a community owned service and all the profits will return to the community through local councils.

What services does Southern Phone provide?

Southern Phone is a full service telecommunications company and provides all local, long distance, fixed-mobile and international call services. We also provide mobile services.

Southern Phone also offers a wide range of internet services which include 56k/v92 Dial-up access, ADSL broadband and affordable Web Hosting.

How do I become a Southern Phone customer?

Switching to Southern Phone is easy.

We then go through a process that will switch you from your current provider.

Are there any charges or costs for switching?

Switching to Southern Phone is free of charge. There are no sign up fees. There are no fixed term contracts. All you will pay is the cost of your telephone calls.

Will my phone number change?

No. Your phone number stays the same.

How can I pay my bill?

  • In Person - at any Post Office by cash, cheque or credit card
  • By Direct Debit - call 13 14 64 to register
  • By Telephone - call 13 14 64 to pay from your nominated account or credit card
  • By Mail - to Southern Phone, P.O. Box 800, Moruya NSW 2537 (please make cheques payable to Southern Phone Company)
  • By Internet - via our Internet Payment Gateway or via BPAY (Biller Code 596072)

 
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